How to Apply for SSS UMID Card
The Unified Multi-Purpose ID (UMID) is a government-issued identification card that serves as your SSS ID, a valid government ID for transactions, and an ATM card for receiving SSS benefits and loan proceeds. It is issued free of charge to all qualified SSS members. This guide explains the complete application process, requirements, and everything you need to know about the UMID card.
UMID Card at a Glance
Cost
FREE. The UMID card is issued at no cost to SSS members. There is no application fee, processing fee, or delivery charge.
Timeline
2 to 4 weeks for card processing and delivery after biometrics capture at the SSS branch. Delivery times may vary depending on your location.
Key Fact
The UMID card serves as a valid government-issued ID and doubles as an ATM card, allowing you to receive SSS benefits, loans, and other disbursements directly through the card.
Features of the UMID Card
The UMID card is more than just an identification card. It combines multiple functions into a single card, making it one of the most versatile government IDs in the Philippines.
Government-Issued ID
The UMID is recognized as a primary valid government ID across all government and private transactions in the Philippines. It is accepted for banking, legal documents, and official transactions.
ATM Functionality
The UMID card has a built-in ATM function powered by a partner bank. You can use it to withdraw SSS benefits, loan proceeds, and other disbursements from ATMs nationwide.
SSS Identification
The card displays your SS number, full name, date of birth, and photo. It serves as your official SSS membership card for all SSS-related transactions and inquiries.
Biometric Data
The UMID card stores your biometric data including fingerprints and digital photo on an embedded chip. This ensures secure identification and helps prevent identity fraud.
Eligibility
Any SSS member who already has an SS number is eligible to apply for a UMID card. This includes the following:
- Employed members -- Private sector employees registered by their employer with SSS
- Self-employed members -- Professionals, business owners, freelancers, farmers, and fishermen
- Voluntary members -- Non-working spouses, housewives, and individuals who voluntarily registered
- OFW members -- Overseas Filipino Workers with active SSS membership
- Kasambahay (household helpers) -- Domestic workers registered by their employers
Note: You must have an existing SS number to apply for a UMID card. If you do not have an SS number yet, you must first register as an SSS member and obtain your SS number before applying for the UMID card.
Requirements
Prepare the following before visiting an SSS branch to apply for your UMID card:
| Requirement | Details |
|---|---|
| SS Number | Your 10-digit Social Security number. If you do not have one yet, register first at www.sss.gov.ph or at any SSS branch. |
| Valid ID (at least 1) | At least one valid government-issued ID with photo and signature. Accepted IDs include: Philippine passport, driver's license, PhilSys/National ID, PRC ID, voter's ID, postal ID, Philhealth ID, or any government-issued ID with photo. Bring the original and one photocopy. |
| Personal Appearance | You must personally appear at the SSS branch for biometrics capture (photo, fingerprint, and digital signature). This cannot be done through a representative. Dress appropriately and ensure your face is clearly visible (no hats, sunglasses, or face coverings). |
| Duly Filled-Out Forms (if applicable) | If you are a new member or updating your records, you may need to submit additional forms such as the SS Form E-1 (Personal Record) or E-4 (Member Data Change Request). These forms are available at the SSS branch or can be downloaded from the SSS website. |
Step-by-Step: How to Apply for SSS UMID Card
Follow these steps to apply for your UMID card. The process requires a personal visit to an SSS branch for biometrics capture.
Schedule an Appointment via My.SSS
Log in to your My.SSS account at my.sss.gov.ph and schedule an appointment for UMID card application. Select your preferred SSS branch, date, and time slot. You will receive a confirmation with your appointment reference number.
Tip: Scheduling online helps you avoid long queues at the branch. Some SSS branches also accept walk-in applicants, but priority is given to those with appointments. Check the SSS website or call the branch ahead to confirm walk-in availability.
Visit the SSS Branch on Your Appointment Date
Go to your selected SSS branch on the scheduled date. Bring your valid ID (original and photocopy) and your appointment confirmation. Arrive early and proceed to the information desk or UMID application area. Inform the staff that you are applying for a UMID card.
Important: Personal appearance is mandatory. You cannot send a representative for UMID card application because biometrics must be captured in person.
Submit Your Documents
Present your valid ID and SS number to the SSS staff. They will verify your membership records in the system. If you need to update any personal information (such as address or civil status), you may be asked to fill out the E-4 form at this time.
The staff will confirm your eligibility and process your UMID card application. Ensure all your personal details in the SSS system are correct, as these will be printed on your UMID card.
Biometrics Capture (Photo, Fingerprint, Signature)
You will be directed to the biometrics station where the following data will be captured:
- Digital photo -- Your photo will be taken against a standard background. Remove hats, sunglasses, and any face coverings.
- Fingerprint scan -- All ten fingerprints will be digitally scanned and stored on the card's embedded chip.
- Digital signature -- You will sign on an electronic pad. This signature will appear on the card.
Tip: Make sure your fingers are clean and dry for a clear fingerprint scan. If you have difficulty with fingerprint capture (e.g., due to skin conditions), inform the staff so they can assist you.
Wait for Card Processing and Delivery
After your biometrics have been captured, the SSS will process your UMID card. Processing typically takes 2 to 4 weeks. Your UMID card will be delivered to the SSS branch where you applied or to your registered mailing address, depending on the branch's policy.
You can track the status of your UMID card through your My.SSS account or by calling the SSS hotline.
Claim or Receive Your UMID Card
Once your card is ready, you will be notified via SMS or through your My.SSS account. Go to the SSS branch where you applied to claim your card. Bring a valid ID for verification. Upon receiving the card, you may need to activate the ATM feature at the partner bank.
Note: Some branches deliver the UMID card to your registered address via mail. If your card is mailed, it will arrive in a sealed envelope. Follow the activation instructions included with the card to set up your ATM PIN.
Complete Example: Juan's UMID Card Application
Juan is an employed SSS member who wants to get his UMID card to use as a valid government ID and to receive his SSS loan proceeds. Here is how Juan successfully applied for and received his UMID card:
Scheduled Appointment Online
Juan logged in to his My.SSS account and scheduled an appointment for UMID card application at the SSS Makati branch. He selected a date two days later and received a confirmation email with his appointment reference number. He also prepared a photocopy of his Philippine passport as his valid ID.
Visited SSS Branch and Completed Biometrics
Juan arrived at the SSS Makati branch at 9:00 AM. He presented his appointment confirmation and passport at the information desk. The staff verified his records and directed him to the biometrics station. His photo, fingerprints, and digital signature were captured in about 15 minutes. The staff confirmed his application was complete and told him to expect the card in 2-4 weeks.
Received SMS Notification
Three weeks after his biometrics capture, Juan received an SMS from SSS informing him that his UMID card was ready for pickup at the SSS Makati branch. He also checked his My.SSS account, which showed the status as "For Release."
Claimed UMID Card and Activated ATM
Juan went back to the SSS Makati branch, presented his passport for verification, and claimed his UMID card. The card displayed his name, SS number, photo, and signature. He then visited the partner bank ATM, inserted the card, set up his PIN, and confirmed the ATM feature was working. Juan can now use his UMID as a valid government ID and receive SSS disbursements directly to the card.
Cost Summary for Juan's UMID Application
Total timeline: approximately 3 weeks from appointment to claiming the card. The UMID card itself is completely free.
Frequently Asked Questions
How long does it take to get a UMID card?
After your biometrics are captured at the SSS branch, the UMID card typically takes 2 to 4 weeks for processing and delivery. You will be notified via SMS or through your My.SSS account once the card is ready for pickup or has been mailed to your address. In some cases, processing may take longer depending on the volume of applications and your location.
Can I use my UMID card as an ATM card?
Yes. The UMID card has a built-in ATM feature that allows you to withdraw cash from ATMs. SSS benefits, loan proceeds, and other disbursements can be credited directly to your UMID card. To activate the ATM function, visit any ATM of the partner bank (usually indicated on the card) and set up your PIN. You can then use the card to withdraw funds, check your balance, and perform basic ATM transactions.
What if I lose my UMID card?
If your UMID card is lost, stolen, or damaged, you should immediately report it to SSS and the partner bank to have the ATM function deactivated and prevent unauthorized use. You can then apply for a replacement UMID card at any SSS branch. To do so, file an Affidavit of Loss, bring a valid government ID, and visit the SSS branch for a new biometrics capture. A replacement fee may apply. Processing time for a replacement card is similar to a new application (2-4 weeks).
Is the UMID card the same as the SSS ID?
The UMID card effectively replaces the old SSS ID. While the traditional SSS ID was a simple identification card, the UMID card is an upgraded version that includes biometric data, an ATM feature, and is recognized as a Unified Multi-Purpose ID across multiple government agencies (SSS, GSIS, PhilHealth, and Pag-IBIG). If you still have an old SSS ID, it remains valid, but the UMID card is the current standard and offers more features.
Can I track the status of my UMID card?
Yes, you can track the status of your UMID card through several channels:
- My.SSS account -- Log in at my.sss.gov.ph and check the UMID card status under your member profile or inquiry section.
- SSS Hotline -- Call (02) 8920-6446 to 55 and provide your SS number to check the card status.
- SSS Branch -- Visit any SSS branch and inquire at the member services desk.
- SSS Mobile App -- Use the SSS Mobile app to check your UMID card status.
Where can I apply for a UMID card?
You can apply for a UMID card at any SSS branch nationwide that has biometrics capture equipment. Most SSS branches are equipped for UMID card applications. To find the nearest SSS branch, visit the SSS website at www.sss.gov.ph and use the branch locator. It is recommended to schedule an appointment through your My.SSS account before visiting.
Important Reminders
- Schedule your appointment online first: Booking through My.SSS helps you avoid long wait times at the branch. Walk-in applicants may be accommodated but are not guaranteed service on the same day.
- Personal appearance is required: You must appear in person at the SSS branch for biometrics capture. No representative or proxy can take your place for this step.
- Verify your personal information before biometrics: Make sure your name, date of birth, and other details in the SSS system are correct. Errors on the UMID card will require a data correction process and reissuance.
- Keep your UMID card secure: The card contains your biometric data and has ATM functionality. Treat it like a bank card. Do not share your ATM PIN with anyone.
- Activate the ATM feature: After receiving your UMID card, visit any partner bank ATM to set up your PIN and activate the ATM function. Without activation, you cannot use the card for withdrawals.
- Report loss or theft immediately: If your UMID card is lost or stolen, report it to SSS and the partner bank right away to prevent unauthorized transactions. Apply for a replacement card at any SSS branch.
- The UMID card is FREE: There is no fee for first-time UMID card application. Be wary of fixers or third parties charging fees for UMID card processing.
- Update your mailing address: If you want the card delivered by mail, ensure your mailing address in the SSS system is current and correct. Undelivered cards are returned to the SSS branch.
Need Help?
Contact SSS
- SSS Hotline: (02) 8920-6446 to 55
- Toll-Free: 1-800-10-2255-777
- Email: members_relations@sss.gov.ph
- Website: www.sss.gov.ph
- My.SSS Portal: my.sss.gov.ph
- Office Hours: Monday to Friday, 8:00 AM to 5:00 PM (no noon break)
Disclaimer
This guide is provided for general informational purposes only. The requirements, steps, fees, and procedures mentioned here may vary depending on the SSS branch or office you visit. We recommend visiting your nearest SSS branch or office first to confirm the specific requirements and process before preparing your documents.